Privacy Policy

Privacy Policy

Last Updated: January 2020

By using the, engaging with us on social media, interacting with us in any way, or utilizing any of our services, you consent to this Privacy Policy.

If we collect information from you, we use it only for the purposes for which it was collected, and the other limited purposes outlined below. We do not sell your personally identifiable information including your email address to any third party and do not share this information with anyone not affiliated with Hot Tub Parts Direct 2U except in the event of a transfer of our business assets or as outlined below.

Hot Tub Parts Direct 2U uses many sophisticated measures to ensure that customer information is safe and protected from misuse. The following discloses our online information gathering and dissemination practices.

Types of Information We Collect

Website Activity and Usage

Hot Tub Parts Direct 2U collects some non-personally identifiable information automatically with your use of the Hot Tub Parts Direct 2U website. This may include, but is not limited to, your IP address, the type of browser or operating system you use, the domain name from which you linked to our site, general demographic information, and clicks and activity on Hot Tub Parts Direct 2U. This anonymous usage information generally is not associated with your personal information. We use this non-personally identifiable information to help make our website more user-friendly. We may share this information with our third-party business partners on an aggregated basis.

Personal Information

When you purchase from Hot Tub Parts Direct 2U, engage with us on social media, answer our surveys, or interact with us in any way, you may choose to give us personal information, such as: your name, email address, phone number or credit card numbers.

This personal information allows us to process your transactions, provide quality customer service, and order tracking or delivery service information. The decision to provide this information is entirely optional. However, if you choose not to provide the requested information, you may not be able to access all or some of the features on Hot Tub Parts Direct 2U.

We will never sell your personally identifiable data to any third party that is not an affiliate of The Spa Depot, Inc. unless: (i) we transfer our business assets; (ii) we first obtain permission from you; (iii) we need to share it with agents or contractors who perform services for us regarding the processing of your online order(s) or other business you conduct with us; or (iv) we are required by law to disclose it.

Cookies and Tracking Technology

Hot Tub Parts Direct 2U uses “cookies” to track information about your activity on our website. These cookies are used to provide better online marketing based on your interests and preferences. Our cookies will never track or save highly confidential information from your hard drive such as your email address, passwords, or credit card numbers.

You, the user, have the option to modify most browsers to accept cookies, send notification when a cookie is sent, or reject all cookies. If you choose to reject cookies, you may no longer be able to utilize certain services or features on Hot Tub Parts Direct 2U,

Social Media

Hot Tub Parts Direct 2U utilizes or may utilize in the future various social media channels such as Facebook, Twitter, Blogs, Instagram and Pinterest as channels for customer service, marketing promotions, and information. If you contact us on one of these platforms, we may contact you via direct message. By contacting us through these platforms you consent to this privacy policy, as well as the policy of the relevant social media platform.

How We Use Your Information

If you have chosen to share your personal information, Hot Tub Parts Direct 2U may use this information to communicate with you in order to: provide superior customer service, offer promotions, update you on your order status, or ask questions about your order.

Children’s Privacy

Hot Tub Parts Direct 2U will never knowingly solicit to or accept personally identifiable information from users known to be under thirteen (13) years of age. By accepting these Terms you certify that you are either (i) 18 years of age or older (ii) 13 years of age or older under the supervision of a legal guardian who has agreed to these terms on your behalf.

If it is determined that a child under the age of 13 has provided personal information on our website, this information will be deleted.

Third Party Service Providers

Hot Tub Parts Direct 2U may at times contract with other companies to serve you better. These companies assistance can help us manage and store customer data, track purchases, send marketing, run promotions and provide other services.


Hot Tub Parts Direct 2U may contain links to other websites. Hot Tub Parts Direct 2U is not responsible for the privacy practices or the content of such websites.


Hot Tub Parts Direct 2U takes all reasonable steps to ensure the safety of your personally identifiable information. Hot Tub Parts Direct 2U has security measures in place to protect the loss, misuse and alteration of your personal information under our control. Hot Tub Parts Direct 2U does not assume any liability for third-party usage of your personal information, whether obtained legally or illegally from our system.

Privacy Policy Updates

Hot Tub Parts Direct 2U reserves the right, at any time in our sole discretion, to update or modify this Privacy Policy and/or the website at any time without notice. Your use of the website following any such change constitutes your consent to the revised Privacy Policy. The revised Privacy Policy shall replace and void all previous versions.

Contact us:

Hot Tub Parts Direct 2U
1143 Northern Boulevard #329
Clarks Summit, PA 18411

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